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Community Manager in Ann Arbor, MI at McKinley

Date Posted: 3/12/2018

Job Snapshot

Job Description

Welcome to a truly unique role with a world-class company. Voted the 2017 Well-Being Award Winner, McKinley has a passion for its customers and its employees. We are looking for a Community Manager to lead our team at our beautiful community in downtown Ann Arbor! 

We're passionate about customer service. Nothing is more important to us. We move quickly. We have extremely high expectations. We enjoy coming to work. If you're ready for all of this in your career, keep reading. 

Your Responsibilities:

As the Community Manager you will be responsible for delivering extraordinary customer service, selling units and achieving Net Operating Income objectives. You will also responsible for the success of each major operational component: capital improvements, renewals, unit turns, work orders, collections, and expense control. You'll be the CEO of this community. 

Job Requirements

Your Qualifications:

You will be a very well rounded leader and contributor, regularly joining your team on the sales floor, following up on work order completion, and ensuring customer satisfaction in any way possible. You will engage frequently with customers in-person and through

• You will walk apartments and your community on a daily basis to ensure product quality
• Major focus on rent growth and creating value for customers through service
• You must gain trust and motivate employees while objectively holding them accountable for excellence
• You will be expected to deliver rigorous and candid feedback to your team members on a regular basis
• You will need to be able to effectively use web based systems to enter and analyze data

 McKinley Companies, LLC is an Equal Opportunity Employer and maintains a smoke-free environment in all locations. We support a safe, healthy and drug-free workplace through criminal background checks and pre-employment drug testing.

If you are interested in becoming part of our world-class team, please submit your resume on-line by clicking APPLY now.